— Complaints

Navro strives to provide its customers with world-class service. Should you wish to log a complaint, please contact client.support@navro.com.

All complaints will be handled in accordance with our Complaints Policy. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please follow the instructions for contacting the regulator in your jurisdiction, below.

Texas – If you have a complaint, first contact the consumer assistance division of Navro at client.support@navro.com.

If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
Texas Department of Banking,
2601 North Lamar Boulevard,
Austin, Texas 78705

1-877-276-5554 (toll free)
www.dob.texas.gov